Payment Policy

Payment Policy - Silkvana

Last Updated: 01.01.2025

1. Accepted Payment Methods

At Silkvana, we offer a variety of secure payment options to ensure a smooth shopping experience. We accept the following payment methods:

Credit & Debit Cards

Visa   Mastercard   American Express (AMEX)  UnionPay   Bancontact

Digital Wallets

Apple Pay    Google Pay   Shop Pay

Alternative Payment Methods

PayPal

All transactions are processed securely using encrypted technology to ensure your data remains protected.

2. Currency & Payment Processing

All transactions on Silkvana are processed in the currency displayed at checkout. The final price, including any applicable taxes or shipping fees, will be confirmed before you complete your order.

Please note that some banks or payment providers may apply additional transaction fees for international payments. If you have any concerns, please check with your bank or payment provider.

3. Secure Payments

We prioritize your security. Our checkout process is encrypted, and we do not store your payment information. All payments are processed through trusted third-party providers such as Shopify Payments and PayPal.

4. Payment Issues

If you experience any issues during checkout, please try the following: ✔ Ensure that your payment details are correct. ✔ Check with your bank to confirm that your card or account allows online transactions. ✔ Try using an alternative payment method. ✔ Contact our customer support team at contact@silkvana.com for assistance.

5. Refunds & Chargebacks

For refund requests, please refer to our Return & Refund Policy. In case of unauthorized transactions, please contact your bank immediately. Chargebacks initiated without prior communication may delay the resolution process.

6. Contact Information

If you have any questions regarding our payment methods or need assistance with a transaction, please contact us:

Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: contact@silkvana.com
Hours of Operation: Mon–Fri 8:00 am to 7:30 pm

By making a purchase on Silkvana, you agree to this Payment Policy.