❓ What type of silk do you use for Silkvana products?

We use 100% Mulberry Silk, known for its softness, durability, and benefits for hair and skin.

❓ Why should I use a silk bonnet?

Silk bonnets help:

• Prevent hair breakage and tangling
• Retain natural moisture
• Reduce frizz and static
• Protect hairstyles overnight

❓ Can I use silk bonnets and pillowcases if I have short hair?

Absolutely! Silk products benefit all hair types by reducing friction and preventing damage.

❓ How do I wash Silkvana silk products?

To keep your silk items in top condition, we recommend:
✔ Hand washing with cold water and mild detergent
✔ Air drying naturally, away from direct sunlight
✔ Using a delicate cycle in the washing machine with a laundry bag

❓ Can I use a dryer for my silk bonnet?

No, tumble drying is not recommended. High heat can damage silk fibers. Always air dry for best results.

❓ How long does shipping take?

Shipping times depend on the destination:

• USA & Europe: 7-15 business days
• Other locations: 10-20 business days
  (Tracking information is provided for all orders.)

❓ Do you offer free shipping?

Yes! We offer free shipping

❓ How can I track my order?

After placing an order, you will receive an email with a tracking number to monitor your shipment.

❓ Can I return a product if I’m not satisfied?

Yes! We accept returns within 30 days, provided the item is unused and in its original packaging.

❓ How do I request a return?

Email contact@silkvana.com with your order number and reason for return. We will assist you with the process.

Contact Us

📍 Business Address
Strada Mihail Kogălniceanu, 730111, Vaslui, Romania

📞 Phone +40 749 811 248

📧 Email: contact@silkvana.com

⏰ Hours of Operation:

• Monday - Friday, 8:00 AM - 7:30 PM

💬 Need help? Feel free to reach out via email, and we will get back to you as soon as possible.